What to Expect at Your First Visit with Physical Therapy Solutions

Starting physical therapy can feel like a big step—especially if it’s your first time. At Physical Therapy Solutions, we want you to feel informed, comfortable, and confident from the moment you walk through our doors. As a local clinic, we’re often able to schedule your initial evaluation within the same week, so you can begin care without unnecessary delays. Here’s what you can expect during your first visit with us.

A Warm Welcome When You Arrive

When you arrive at our clinic, you’ll be greeted by a member of our friendly team. They’ll help check you in, scan your ID and insurance cards, and collect any payment due at that time, if applicable.

We highly recommend completing your intake paperwork ahead of time to make your visit as efficient as possible. If you’re unable to do so, you’re welcome to arrive about 15–20 minutes early to complete the forms in the clinic.

What to Wear

There’s no need to stress about what to wear to physical therapy. You can wear whatever you’re comfortable in. Clothing that allows you to move easily or gives your therapist access to the area being treated can be helpful, but comfort is always the priority.

One-on-One Care from the Start

Once you’re checked in, you can relax in the waiting area until your physical therapist is ready for you. Our therapists typically run on time, with the exception of rare or unavoidable circumstances. Your therapist will personally come get you and take you back for your evaluation.

Your initial visit is a one-on-one session with a licensed physical therapist and typically lasts about 60 minutes. This dedicated time allows us to truly focus on you and your needs and allows us to address the root cause of your pain.

A Thorough Evaluation and Conversation

Your therapist will begin by talking with you about your medical history, current symptoms, lifestyle, and what’s been going on. This conversation is essential to understanding not just where you’re experiencing pain or limitation, but why it’s happening.

If you prefer additional privacy, you also have the option to complete your evaluation in a private room—we want you to feel completely comfortable throughout your visit.

Treatment Begins on Day One

After completing a comprehensive evaluation, your therapist will begin treatment during that same visit. They’ll explain their findings, discuss the root cause of your issue, and outline a personalized plan of care. You’ll also receive education on your condition, expected outcomes, and a home exercise program tailored specifically to you, if applicable. Education and patient empowerment are at the core of our approach, so you leave each visit with a clear understanding of your body and the resources you need to take an active role in your recovery.

A Personalized Plan Moving Forward

Before you leave, your therapist will recommend a plan of care—including visit frequency and duration—and our front desk team will help schedule your future appointments.

At Physical Therapy Solutions, continuity of care matters. You’ll see the same therapist for the majority of your visits, and every session will remain one-on-one, ensuring individualized attention and consistent progress.

We’re Here for You

As a local, small business, we value accessibility and personal connection. If you ever have questions or need to speak with your therapist, you can call our clinic and often speak directly with them. You’re also welcome to stop by the clinic—we’re always happy to help.

Our therapists have advanced training and are approachable, attentive, and committed to your recovery. We encourage questions, feedback, and open communication—because the best results come from collaborative care.